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This document sets forth
the PC Peace of Mind Solutions Online Privacy Policy (the “Privacy
Policy”) for this Web site, http://es.pcpom.com (the “Site”) and PC
Peace of Mind Solutions software. If you have objections to the
Privacy Policy, you should not access or use this Site or PC Peace
of Mind Solutions software.
PC Peace of Mind Solutions respects your
privacy
PC Peace of Mind Solutions values the trust you place in us by using
our products and by doing business with us. If you have any concerns
about our privacy policy or the manner in which we protect your
privacy, please contact us immediately at
support@pcpom.com
PC Peace of Mind Solutions only collects personal information from
you when necessary. For example, we collect billing and personal
information necessary to sell you software from our Site. To provide
effective technical support in an efficient manner, we ask for
contact information allowing us to research the problem and respond.
Information that you provide to us in the course of resolving
technical issues is never shared with anyone outside of PC Peace of
Mind Solutions and is only used internally to improve our products
and refine our future product plans. We give you the opportunity to
sign up to receive specific e-mail notifications for which you must
provide your e-mail address and reply to an opt-in confirmation
request. The e-mail addresses and corresponding announcements you
asked to receive are never shared with anyone outside of PC Peace of
Mind Solutions.
Entities collecting personal information
Personal information on this Site is collected by PC Peace of Mind
Solutions. PC Peace of Mind Solutions’ address is 1133 Broadway,
Suite 706 New York, NY 10010, USA.
Collection of personal information
As a visitor to this Site, you can engage in many activities without
providing any personal information. In connection with other
activities, such as subscribing to periodic mailings offered on the
Site or registering software, PC Peace of Mind Solutions may ask you
to provide certain information about yourself by filling out and
submitting an online form. It is completely optional for you to
engage in these activities. If you select to engage in these
activities, however, PC Peace of Mind Solutions may ask that you
provide us personal information, such as your first and last name,
mailing address (including ZIP code), e-mail address, employer, job
title and department, telephone and facsimile numbers, and other
personal information. When ordering products or services on the
Site, you may be asked to provide a credit card number. Depending
upon the activity, some of the information that we ask you to
provide is identified as mandatory and some as voluntary. If you do
not provide the mandatory data with respect to a particular
activity, you will not be able to engage in that activity.
When you use the Site, PC Peace of Mind Solutions may also collect
certain technical and routing information about your computer to
facilitate your use of the Site and its services. For example, we
may log environmental variables, such as browser type, operating
system, CPU speed, and the Internet Protocol (“IP”) address of your
computer. We use these environmental variables to facilitate and
track your use of the Site and its services. PC Peace of Mind
Solutions also uses such environmental variables to measure traffic
patterns on the Site and to refine the Site to provide the best
possible user experience. Without expressly informing you in each
particular circumstance, we do not match such information with any
of your personal information.
When you submit personal information to PC Peace of Mind Solutions
through this Site, you understand and agree that this information
may be transferred across national boundaries and may be stored and
processed in any of the countries in which PC Peace of Mind
Solutions and its affiliates and subsidiaries maintain offices,
including, without limitation, the United States. You also
acknowledge that in certain countries or with respect to certain
activities, the collection, transferring, storage, and processing of
your information may be undertaken by trusted vendors (e.g. credit
card merchant services) of PC Peace of Mind Solutions. Such vendors
are bound by contract not to use your personal information for their
own purposes or provide it to any third parties. One instance where
this could occur is in conjunction with development and support for
localized and internationalized versions of our Site.
PC Peace of Mind Solutions has established relationships with
various service providers whose services are available to you from
this Site or from Web sites that are linked to this Site. Typically,
these providers offer services that PC Peace of Mind Solutions
customers might find useful, such as those that can be used in
conjunction with PC Peace of Mind Solutions services and products.
In order to use those services, you may be required to provide
personal information to the providers. Unless expressly provided to
the contrary, personal information that you provide while you are
visiting a provider’s Web site will be subject to the privacy policy
posted on such site, and personal information that you provide while
on this Site in conjunction with a provider’s service will be
subject to this Privacy Policy. You should be aware that our
agreements with these service providers often provide that they will
share with PC Peace of Mind Solutions personal information collected
from you. In such instances, PC Peace of Mind Solutions may use this
information in a manner consistent with this Privacy Policy. In the
situation where sites have a PC Peace of Mind Solutions “look and
feel,” and you reasonably believe you are on a PC Peace of Mind
Solutions site, the site is collecting information in a solely
intermediary capacity and does not use personal information for
secondary purposes.
How your personal information is used
PC Peace of Mind Solutions collects your registration information in
order to record and support your use of the software you have
registered. If you register a product, for example, the information
is used to register your rights, if any, to technical support or
other benefits that may be made available to registered users. As
another example, if you enter a contest, information is collected to
qualify the entry and contact you regarding the contest or prize
awards. Your personal information is also used to keep you informed
about product upgrades, special offers, and other products and
services of PC Peace of Mind Solutions and selected third parties if
you have so opted to receive such communications.
PC Peace of Mind Solutions may collect information about the use of
the Site, such as the types of services used and how many users we
receive daily. This information is collected in aggregate form,
without identifying any user individually. PC Peace of Mind
Solutions may use this aggregate, non-identifying statistical data
for statistical analysis, marketing, or similar promotional
purposes.
Your choices with respect to personal
information
PC Peace of Mind Solutions recognizes and appreciates the importance
of responsible use of information collected on this Site. Without
your consent, PC Peace of Mind Solutions will not communicate any
information to you regarding products, services, and special offers
available from PC Peace of Mind Solutions, although we may find it
necessary to communicate with you regarding your use of PC Peace of
Mind Solutions products that you have registered. PC Peace of Mind
Solutions will not provide your name to other companies or
organizations without your consent.
PC Peace of Mind Solutions may provide your personal information if
necessary, in PC Peace of Mind Solutions good faith judgment, to
comply with laws or regulations of a governmental or regulatory body
or in response to a valid subpoena, warrant, or order or to protect
the rights of PC Peace of Mind Solutions or others.
Protection of your personal information
The personal information that you provide in connection with
registering yourself as PC Peace of Mind Solutions Affiliate is
classified as Registration Information. Registration Information is
protected in several ways. Access by you to your Registration
Information is available through a password and unique e-mail
address selected by you. This password is encrypted. We recommend
that you do not divulge your password to anyone. In addition, your
Registration Information resides on a secure server that only
selected PC Peace of Mind Solutions personnel and contractors have
access to via password. PC Peace of Mind Solutions encrypts your
personal information and thereby strives to prevent unauthorized
parties from viewing such information when it is transmitted to PC
Peace of Mind Solutions.
Personal information that you provide that does not constitute
Registration Information also resides on a secure server and is only
accessible to selected PC Peace of Mind Solutions personnel and
contractors via password. Since this information is not accessible
by you, you will not be asked to select a password in order to view
or modify such information.
Please note that any information you post to a public bulletin board
or chat room is available to all persons accessing that location.
Although we may provide links to user groups and chat rooms that
discuss PC Peace of Mind Solutions products as a convenience to our
customers, we do not control the content or privacy policies of
those forums. Your e-mail address will not automatically be posted
on the forums unless you permit that. Your e-mail address would then
be available to all persons accessing the forums. In addition, you
should be aware that the Forums offers a service in which
subscribers are e-mailed a copy of all messages posted to the forums
on a particular topic. Consequently, if you post a message to the
forums, your e-mail address will be sent to those subscribers that
have indicated an interest in the topic of your message.
Use of cookies
PC Peace of Mind Solutions does not attempt to track your identity
or personal information using cookies or any other mechanism.
However, the PC Peace of Mind Solutions website uses cookies to
determine which of our affiliates may have referred you to PC Peace
of Mind Solutions. This information tracks the number of downloads
or purchases made by visitors who reach PC Peace of Mind Solutions
from our affiliates’ web sites. However, no personal information is
ever provided to any affiliate and the tracking information is only
reported in aggregate terms.
In addition, PC Peace of Mind Solutions uses cookies to better
understand how visitors use our web site so that we can improve
usability and effectiveness.
Updating your personal information and
privacy preferences
You have the right to access and correct your personal information
and privacy preferences at any time. You may access and correct your
personal information and privacy preferences (such as whether you
wish to receive promotional communications from PC Peace of Mind
Solutions or third parties) by writing or calling PC Peace of Mind
Solutions at:
PC Peace of Mind Solutions
Attn: Privacy Officer
1133 Broadway
Suite 706 New York
NY 10010, USA
support@pcpom.com
Please include your name, address, and/or e-mail address when you
contact us. No specific form is required to notify PC Peace of Mind
Solutions of changes to your address or privacy preferences.
In your correspondence, please indicate with as much detail as
possible the location on this Site where you provided your personal
information.
Privacy-related inquiries and complaints
PC Peace of Mind Solutions takes its users’ privacy concerns
seriously. If you believe that PC Peace of Mind Solutions has not
complied with this Online Privacy Policy with respect to your
personal information or you have other related inquiries or
concerns, you may write to the PC Peace of Mind Solutions Privacy
Officer at the address indicated above.
In your letter, please describe in as much detail as possible the
nature of your inquiry or the ways in which you believe that the PC
Peace of Mind Solutions Online Privacy Policy has not been complied
with. We will investigate your inquiry or complaint promptly.
Please note that if you provide PC Peace of Mind Solutions with
inconsistent privacy preferences (for example, by indicating on one
occasion that third parties may contact you with marketing offers
and indicating on another occasion that they may not), PC Peace of
Mind Solutions cannot guarantee that your most recent privacy
preference will be honored.
Also, please note that PC Peace of Mind Solutions is not responsible
for the content or privacy practices of non- PC Peace of Mind
Solutions Web sites to which this Site or any other PC Peace of Mind
Solutions Web site may link. You should review the privacy policy of
such sites before using the sites.
Changes in Privacy Policy
All “personal information” (“personal information” is defined as any
information that identifies or can be used to identify, contact, or
locate the person to whom such information pertains) that we collect
and maintain will be subject to the version of the Privacy Policy in
effect at the time of such collection. PC Peace of Mind Solutions
reserves the right to change the Privacy Policy from time to time at
its sole discretion, and will provide notice of material changes on
the home page of the Site. If as the result of such changes, you
want to alter the ways in which PC Peace of Mind Solutions is
allowed to use your personal information, you can do so by following
the procedure described below in the section titled “Updating your
personal information and privacy preferences.” You will be deemed to
have been made aware of, and will be subject to, the changes to the
Privacy Policy by your continued use of the Site after such notice
has been posted for thirty (30) days with the following exception:
If at the time you provide personal information to PC Peace of Mind
Solutions you are given the opportunity (as you currently are) to
limit how such information will be used to communicate with you,
either by PC Peace of Mind Solutions or by third parties, PC Peace
of Mind Solutions will not change your preference in this regard
without your express consent. However, if PC Peace of Mind Solutions
sells assets (or the assets of a division or subsidiary) to another
entity, or PC Peace of Mind Solutions (or a division or subsidiary)
is acquired by, or merged with, another entity, PC Peace of Mind
Solutions may provide to such entity customer information that is
related to that part of our business that was sold to or merged with
the other entity without your consent.
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